Large successful businesses do not make these basic mistakes. (Which of course is why they are successful). They have a set way of doing things in every branch or shop, based on what has been shown to work in the past. Procedures are laid out in great detail and followed rigourously. Problems can be analysed and solutions worked out based on what has happened elsewhere. I've heard the argument many times that 'every school is different' but to be honest they aren't really. They are all trying to do the same thing, but most could be so much better with a bit of guidance. As I've said before- run them like Tesco and see the improvement.
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